Precision Marketing and Digital Business Strategy: It’s Still About People

Precision Marketing and Digital Business Strategy: It’s Still About People

Posted by  | Technology

I recently contributed an article to Marketing Tech Insights about how marketing is being transformed because of the vast amount of data that is available and our increased ability to digitally connect. I wrote about the amazing speed at which we gain consumer feedback, and how we are delivering better messages, improved educational information and(...)

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Making Sure Our People Have Clarity

Making Sure Our People Have Clarity

Posted by  | Employee Engagement

This year’s Gallup Q12 Employee Engagement Survey presented unusual dynamics for me. Though my team’s scores indicated a high level of engagement—largely consistent with those of the past—and my direct reports had high scores in all 12 questions, there was one area in which we as a department were not as high as I would(...)

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Think Fast: It’s About Charisma

Think Fast: It’s About Charisma

Posted by  | Management

We’ve all known them—those charismatic people who exude an effortlessly magnetic je ne sais quoi.  But what makes these often captivating people the way they are? Recent research led by William von Hipple at the University of Queensland and covered in a recent interview in the Harvard Business Review suggests that it may boil down to(...)

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Want to Not Feel So Busy? Do Less!

Want to Not Feel So Busy? Do Less!

Posted by  | Work-Life Balance

Our modern lives are fraught with busyness. Constant connection to the Internet has given rise to a ceaseless spiral of information and a litany of perpetual pings—beclouding the once-clear line between home and work. We compensate by overscheduling to maximize our precious time, which only leads to the feeling that our time is woefully on(...)

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Trust Is Obviously Important. But So Is Vulnerability.

Trust Is Obviously Important. But So Is Vulnerability.

Posted by  | Values

Over my career, I’ve been part of several great teams filled with amazing, bright people who helped hone my perspective while challenging me. The foundation for our success was always trust. I realize that this is so apparent that it almost needn’t be said. But it does. And that’s because the concept of trust in(...)

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Why Can’t We Move Faster to Impact Health and Wellness?

Why Can’t We Move Faster to Impact Health and Wellness?

Posted by  | Technology

I’ve written before about how data and technology are constantly reshaping nearly every aspect of our lives—including our health care. And, Apple’s recent open-source software ResearchKit and CareKit are just two examples of the powerful tools that are being realized by today’s brightest technologists and medical minds. Some of the world’s most renowned medical institutions(...)

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If You Want to Make an Impact, Always Step Up

If You Want to Make an Impact, Always Step Up

Posted by  | Leadership

I recently had the pleasure of attending a local United Way of Central Maryland event where Carolyn Colvin, the acting commissioner of Social Security, spoke about leadership. At age 74, Colvin is an inspiration, an authentic voice tempered by years of hard work, courage and wisdom. She shared how she started her career as a(...)

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Is it IQ or Attitude?

Is it IQ or Attitude?

Posted by  | Success

Stanford psychologist Carol Dweck, whose work was recently featured in a Forbes article, has devoted her career to understanding the relationship between mindset and performance, and in her most recent study, she finds that attitude is a better predictor of success than IQ. Dweck maintains that people’s mindsets tend to fall into two broad categories:(...)

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