What People Want: Clarity

What People Want: Clarity

Posted by  | Advancing Healthcare Communications

I spend a lot of time in meetings where health-care-specific terms are the norm. Bench to bedside, coordination of care, population health and medical destination all come to mind. While people in the industry may know what these phrases mean, it’s entirely possible that crucial staff members who are less involved in communicating the business(...)

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Trust: The Key Ingredient in Approaching Change

Trust: The Key Ingredient in Approaching Change

Posted by  | Values

In our increasingly fast-paced work lives, change happens rapidly. In academic medicine specifically, we’re adapting to shifting payment models, diminished federal funding for research, and an increased need to deliver better, more compassionate care to our patients at a lower cost. We’re evolving our communications and developing new tools to better understand our patients’ personal(...)

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Why We Itch and a Host of Cutting-Edge Health Content: The New Johns Hopkins Health Review

Why We Itch and a Host of Cutting-Edge Health Content: The New Johns Hopkins Health Review

Posted by  | Advancing Healthcare Communications

At Johns Hopkins Medicine, the sheer volume of content that we create for physicians, patients, their families and the world is staggering. In the school of medicine alone, we and our faculty members develop all of the content and multimedia materials for hopkinsmedicine.org. We issue dozens of online and printed publications for physicians, patients and(...)

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Tapping Innovative Solutions and Technology

Tapping Innovative Solutions and Technology

Posted by  | Leadership, Values

I recently read a New York Times blog post about how mobile technologies and cloud-based computing are changing the way companies in nearly every industry do business. The writer pointed out that tech firms are adapting, both in how they package and market their offerings and by creating new products to suit corporations’ evolving needs.(...)

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Nurturing Open Discussion

Nurturing Open Discussion

Posted by  | Employee Engagement, Leadership

Fostering an open environment where people feel free to express their perspectives is one of the most important things that you can do as a leader. While it’s common for people to have different ideas on how to arrive at a shared goal, many often do not feel comfortable sharing their thoughts in meetings or(...)

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Own the Organization

Own the Organization

Posted by  | Employee Engagement, Leadership

Leaders often talk about instilling a “sense of ownership” in the people they lead—a pride and stewardship of work that transcends the rote completion of projects. It makes sense. When you own a home, for example, things matter differently than when you’re renting. Is the heat that’s trapped in the roof going to one day(...)

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The Importance of Values (Or, It Happened One Night)

The Importance of Values (Or, It Happened One Night)

Posted by  | Values

As a manager and as a person—and now, as a blogger—I’m passionate about helping people in their careers and lives. So, in this new-to-me forum, I’ll share some of the ways that I strive to help myself and others improve in our organizations and communities. With any luck, I hope to reach new readers and(...)

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Teamwork: The Amplification Effect

Teamwork: The Amplification Effect

Posted by  | Values

I’ve written in this forum before about the three values I hold dear—respect, teamwork and innovation. Of these three, teamwork is where important things really start to get done. Our team in the Department of Marketing and Communications recently created a variety of content to commemorate the 125th anniversary of The Johns Hopkins Hospital. The(...)

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Innovation: The Power of Play

Innovation: The Power of Play

Posted by  | Values

As I’ve mentioned, the three values I hold dear are respect, teamwork and innovation. When we have respect for our colleagues, collaboration is far easier. But what about innovation? Some of the best innovations can happen while “playing.” When I say play, I don’t mean being frivolous about the work at hand. Rather, I mean tapping(...)

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